What is generative AI? A Google expert explains

Generative Artificial Intelligence Center for Teaching Innovation This has been one of the key innovations in opening up access and driving usage of generative AI to a wider audience. Generative AI can produce outputs in the same medium in which it is prompted (e.g., text-to-text) or in a different medium from the given prompt (e.g.,…

Conversational Commerce: How Technology & Shoppers Have Changed E-Commerce

What is conversational commerce? How can your businesses start? This feature of Magento provides your businesses with an opportunity to implement conversational commerce along with your overall online business performance. However, despite live chat being a more cost-saving method than chatbots, it still has some drawbacks. Live chat scalability can be limited by the number…

How Accountants using AI to extract Business Value

AI to play a key role in strengthening accountants’ position Automation is ideal for the kinds of mind-numbingly repetitive tasks that you don’t need degreed accountants or CPAs to do. The first step to using AI for your firm is identifying tasks where it can have the most benefit. AI is ideal for mundane, repetitive…

Shifting from RPA to Cognitive Automation

Current state-of-the-art feedback relies on Checklists and Global Rating Scales to indicate whether all process steps have been performed and the quality of each execution step. The approach has been effectively applied to analyze a real Central Venous Catheter installation training case. In the future, it is necessary to measure the actual impact of feedback…

A Guide to Chatbot Marketing: Examples, Uses & Benefits

One survey reveals that 83% of online shoppers require support when shopping. These shoppers may need help navigating through your site and understanding products. They may also have queries regarding registration, payment, checkout, and delivery. A marketing chatbot is a bot that streamlines your marketing funnel into an automated conversation that drives an action valuable…

Generative AI Copyright Concerns & 3 Best Practices in 2023

Generative AI, Copyright and the AI Act The courts could ultimately decide, for example, that the scanning and digitization of books for the purpose of online search is fundamentally different from a machine ingesting those same books in order to refine its capabilities. “There’s a universe in which there’s a difference [and] it may seem…

Chatbot or Not? How AI Can Help And Hinder Customer Service

Best and most advanced AI chatbot for your company Using Zendesk Suite and Sunshine Conversations, the company provides outstanding conversational support at scale. Fútbol Emotion also introduced a multilingual experience to serve a larger audience, which was essential as it expanded to serve Africa, Greater Europe and the Middle East. Boost agent productivity by taking…